Strategic Health Solutions (“we,” “our,” “us”) is committed to protecting the privacy and security of our patients and website users. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, schedule appointments, complete forms, or communicate with our clinic.

By using our website or providing your information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

Name

Phone number

Email address

Date of birth (if submitted)

Medical or injury details (if submitted through forms)

Insurance information (if applicable)

Usage Information

IP address

Browser type

Device information

Site behavior and analytics

2. How We Use Your Information

We use collected information to:

Schedule and confirm appointments

Provide chiropractic and wellness services

Send appointment reminders and updates

Respond to inquiries

Improve website functionality

Communicate important clinic information

Maintain patient records

Provide customer support

We do not sell your personal information.

3. SMS Communications (A2P Compliant)

By providing your phone number, you consent to receive SMS messages from Strategic Health Solutions, including:

Appointment confirmations

Appointment reminders

Scheduling updates

Follow-up messages

Clinic updates related to your care

Message frequency varies.
Message & data rates may apply.

Opt-Out Instructions

You may opt out of SMS communication at any time by replying:

STOP — to unsubscribe

HELP — to receive assistance

For additional help, contact us at:

561-945-3850
[email protected]

We do not sell or share your SMS opt-in data or phone number with third parties for marketing purposes.

4. HIPAA Notice

Some information submitted through website forms may be considered Protected Health Information (PHI).

We follow HIPAA guidelines and use reasonable safeguards to protect PHI.
However, standard website forms may not be encrypted to HIPAA standards.
Patients may choose to share sensitive information at their discretion.

5. Cookies and Tracking

Our website may use cookies or analytics tools to improve user experience and understand site behavior.

You may disable cookies in your browser settings.

6. Third-Party Services

We may use trusted third-party providers (e.g., scheduling software, CRM tools) to help manage appointment requests and communication.

These providers are contractually obligated to protect your data.

We are not responsible for the privacy practices of third-party websites linked from our site.

7. Data Security

We implement reasonable physical, administrative, and technical safeguards to protect your information.

However, no system is 100% secure.

Users submit information at their own risk.

8. Children’s Privacy

We do not knowingly collect information from children under 13 without parental consent.

9. Changes to This Policy

We may update this Privacy Policy at any time.
Changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

For questions about this Privacy Policy:

Strategic Health Solutions
4223 Northlake Boulevard, Palm Beach Gardens Florida 33410
Email: [email protected]
Phone 561-945-3850